HOT Question: I get delivery failures
You may have the wrong settings. The suggested settings are :
- Send as SMS
- Group Messaging
- Subject field
If you never want that replies go to everyone you can leave group messaging always off. With the above settings, if you see all blue names when you compose a message (on the message composer) it means that everyone is using iMessage and only in this case you should turn off iMessage too because iMessage is a chat service. When names are green the system automatically turns off iMessage.
If you're trying to send a picture (or other attachments) note that some carriers have a limit on the number of recipients that can be used. It's best to ask your carrier if they have a limit. Most carriers that have a limit, has the limit set to 10. In this case you can use the 'send in batches' feature of the app and set the batch size accordingly to split a large group in smaller batches automatically. Finally note that in USA, carriers will send replies to everyone when including a picture, irrespective to the settings you use.
HOT Question: Some recipients don't receive my message, there's no error on the messages app and my carrier is Verizon USA.
For some reason it seems that Verizon is filtering every message that has more than 20 recipients. Try to send in batches of at most 20 recipients, this helped many users. Just tap the gear at top left to enter settings and turn on 'send in batches' and set batch size to 20.
HOT Question: No one receives my messages and I don't see any error next to the sent message in the messages app that comes with the device.
This may be caused by a text spam filter. Carriers are using them to prevent their customers to be flooded by spam text messages. It's best you call your mobile carrier and ask them to verify.
Question: How can I personalize the message ?
You can send personalized messages using the 'Send in Batches' feature and using a batch size of 1. When you enter the text, use /nnn/ as the placeholder for the full name of the recipient, /lll/ for the last name and /fff/ for the first name.
Question: Replies to my group text goes to every recipient ! How can I stop that ?
Remeber to set Group Messaging to OFF (if available on your device) The switch is in the Settings app that comes with the device, in the Messages section. Only when all recipients in the group are iMessage accounts you may want to turn iMessage OFF to prevent a chat message.
Question: Some recipients receive a blank text, a non readable text or don't receive the text
This usually happen to recipients that have older and cheap mobile phones that can't read extended charset and
you used some special char in your text (some symbols, accented letters and others). This is not an issue of the app, the iPhone can handle all the characters but this may be not true for some other mobile phones. If you stick to standard a-z letters, digits and punctuation you shouldn't experience this problem. If you're using the message counter option in our app, you can see if you're using one or more special chars because the max number of chars for a message is 70 or 63 (otherwise it's 160 or 157).
Question: What's the difference between groups and lists ?
Answer: Groups are created in your address book and synced to your contact source. Lists are private of Group Text! and they don't affect your contact source. This is especially useful to Outlook users since the iPhone syncs groups to Outlook FOLDERS not to categories.
Moreover, a group contains contacts. A list contains recipients. The difference is that a contact can have more than one phone number in the address book whereas a recipient in a list usually has only one number (you still can add more than one number, if you want).
Question: How can I use the CSV import feature ?
You can import a list from a CSV document. The document has to contain one entry per row and it can have from one to five columns.
The first row is the phone number and it's mandatory. The second column, if present, should contain the full name. The third, if present, should contain the note.
Starting with version 3.0 you can also add a fourth column with the first name and a fifth with the surname. These are used for personalized texts when sending in batches of one contact at a time.
You can import a document using Mail or iTunes. When using Mail, tap & hold on the csv document in your mail message and choose "Open in Group Text!" in the menu. The document will be imported in the app.
Using iTunes, connect your device with the USB cable, go to the "Applications" tab in iTunes and use the document uploader on the bottom of the page.
Then in Group Text! when you use the plus button to add recipients to a list, choose the "Load from CSV Document" option and pick the document.
Question: How can I create group of contacts ?
Answer: You can't create groups or contacts with Group Text!.
You can however create and manage lists of contacts that can be used to send texts to group of recipients, see above.
Please check our app ABContacts if you need a full featured contact manager.